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If you can’t trust your measurement system, you can’t do anything with the data it generates. Last month, in “ Letting You In On a Little Secret,” we talked about the purpose of measurement system analysis (MSA) and I gave you a neat spreadsheet that will do MSA for you, as well

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News Flash

Six Sigma's lead instructor Steven Ouellette wrote an article with Dr. Jeffrey Luftig on "The Decline of Ethical Behavior in Business."

 


 

Six Sigma Online's lead instructor Steven Ouellette was profiled in the June 2008 issue of Quality Digest magazine. If you want to learn more about Steve's peculiar view of the world, as well as what he studied for a year in Europe, read the profile online.