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Random Heresy

One of the most useful diagnostic tools for understanding what is going on in a process is the statistical process control chart (SPC). This is also a frequently misunderstood tool, and these misunderstandings lead to misdirected effort during a Six Sigma process, resulting in lost time and money. All

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News Flash

Six Sigma's lead instructor Steven Ouellette wrote an article with Dr. Jeffrey Luftig on "The Decline of Ethical Behavior in Business."

 


 

Six Sigma Online's lead instructor Steven Ouellette was profiled in the June 2008 issue of Quality Digest magazine. If you want to learn more about Steve's peculiar view of the world, as well as what he studied for a year in Europe, read the profile online.

 

 

 

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